Cookie Policy
Learn how DentAI247 uses cookies and similar technologies to enhance your experience.
Last Updated: December 8, 2024 | Effective Date: March 1, 2026
What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites remember information about your visit, such as your preferred language, login status, and other settings that make your next visit easier and the site more useful to you.
Cookies can be "persistent" (remaining on your device until deleted or expired) or "session" cookies (deleted when you close your browser). They can be set by the website you visit ("first-party cookies") or by third-party services integrated into the website ("third-party cookies").
Why We Use Cookies
DentAI247 uses cookies and similar tracking technologies to:
Essential Functionality
Enable core features like user authentication, secure sessions, and remember your preferences.
Performance & Analytics
Understand how you use our platform to improve performance and user experience.
Personalization
Customize content, recommendations, and experiences based on your preferences and behavior.
Security
Protect against fraudulent activity, prevent abuse, and maintain platform security.
Types of Cookies We Use
Strictly Necessary Cookies
Required for the platform to function
These cookies are essential for you to navigate the website and use its features. Without these cookies, services like account login, appointment booking, and secure sessions would not be possible.
Examples:
- •auth_token - Maintains your logged-in session
- •csrf_token - Protects against cross-site request forgery attacks
- •session_id - Identifies your browsing session
- •cookie_consent - Remembers your cookie preferences
Performance & Analytics Cookies
Help us understand how visitors use our platform
These cookies collect information about how you use our website, such as which pages you visit most often and if you receive error messages. All information is aggregated and anonymous. We use this data to improve how our platform works.
Examples:
- •_ga, _gid - Google Analytics cookies for tracking page views and user behavior
- •_hjid - Hotjar cookie for heatmaps and session recording
- •amplitude_* - Analytics for feature usage and performance monitoring
Functional Cookies
Enhance your experience with personalized features
These cookies allow our website to remember choices you make (such as your preferred language, location, or display settings) and provide enhanced, personalized features. They may also be used to provide services you've requested, such as watching a video or commenting on a blog.
Examples:
- •preferred_language - Remembers your language preference (English/French)
- •user_location - Stores your location for finding nearby clinics
- •theme_preference - Remembers dark/light mode preference
- •recent_searches - Stores your recent clinic searches
Marketing & Advertising Cookies
Deliver relevant advertisements and track campaign effectiveness
These cookies are used to deliver advertisements that are relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These cookies are usually placed by advertising networks with our permission.
Examples:
- •_fbp - Facebook Pixel for tracking conversions and retargeting
- •IDE, _gcl_* - Google Ads cookies for conversion tracking
- •_ttp - TikTok Pixel for advertising measurement
Detailed Cookie Table
| Cookie Name | Type | Duration | Purpose |
|---|---|---|---|
| auth_token | Necessary | 7 days | User authentication and session management |
| csrf_token | Necessary | Session | Security protection against CSRF attacks |
| cookie_consent | Necessary | 1 year | Stores your cookie preferences |
| _ga | Analytics | 2 years | Google Analytics - distinguishes users |
| _gid | Analytics | 24 hours | Google Analytics - distinguishes users |
| _hjid | Analytics | 1 year | Hotjar - user behavior analysis |
| preferred_language | Functional | 1 year | Stores language preference (EN/FR) |
| _fbp | Marketing | 3 months | Facebook Pixel - conversion tracking |
| IDE | Marketing | 13 months | Google DoubleClick - ad targeting |
Third-Party Cookies
DentAI247 integrates with trusted third-party services that may set their own cookies. We do not control these cookies, and you should review the privacy and cookie policies of these services:
Google Analytics
Privacy Policy →Web analytics service that tracks website usage and provides insights into user behavior.
Hotjar
Privacy Policy →Heatmap and session recording tool for understanding user interactions.
Stripe
Privacy Policy →Payment processing service that uses cookies for fraud detection and secure transactions.
Facebook/Meta
Privacy Policy →Social media integration and advertising platform for conversion tracking.
Google Ads
Privacy Policy →Advertising platform for delivering targeted ads and measuring campaign performance.
How to Manage Cookies
Cookie Preference Center
You can manage your cookie preferences through our Cookie Preference Center, accessible at the bottom of every page. You can enable or disable optional cookie categories at any time.
Note: Disabling certain cookies may impact your experience and limit some features of DentAI247.
Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- •View and delete cookies stored on your device
- •Block all cookies by default
- •Block third-party cookies only
- •Clear cookies when closing your browser
Opt-Out Tools
You can opt out of interest-based advertising through these industry tools:
Mobile Devices
On mobile devices, you can manage cookie preferences through your device settings:
- •iOS: Settings → Safari → Block All Cookies
- •Android: Settings → Privacy → Clear browsing data
Do Not Track Signals
Some browsers incorporate a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want your online activity tracked. Currently, there is no uniform standard for how DNT signals should be interpreted by websites.
DentAI247 does not currently respond to DNT signals, but we provide you with the cookie management options described above to control tracking on our platform.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by updating the "Last Updated" date and, where appropriate, by posting a notice on our website. We encourage you to review this policy periodically.
Questions About Cookies?
If you have questions about how we use cookies or this Cookie Policy, please contact us:
123 Dental Innovation Drive, Suite 500
Toronto, ON M5H 2N2, Canada
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